Refund policy

Grace & Grit Return & Refund Policy
Thank you so much for supporting Grace & Grit! I’m so glad you’re here. Because each item is created with care—whether it’s a downloadable planner or a handcrafted subscription box—I want you to be completely happy with your order.
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Digital Downloads Due to the nature of digital products, all digital purchases are non-refundable and non-returnable. Once the files are delivered to your email or downloaded, the sale is final.
However, if you have trouble accessing or downloading your files, or if you received the wrong product, please reach out to me at gracegritstudio@gmail.com —I’ll do my best to make it right.
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Physical Products
(Subscription Boxes, Tumblers, Stickers, etc.)
I want you to love what you receive! If there’s an issue with your order, please review the following:
Returns
At this time, I do not accept general returns due to the custom nature of my handmade items and limited stock.
Damaged or Incorrect Items
If your item arrives damaged or incorrect: - Contact me within 7 days of delivery - Email: gracegritstudio@gmail.com- Include a photo of the item and packaging for verification
Once reviewed, I will: - Offer a replacement if the item is available - Or provide a store credit or refund if replacement isn’t possible
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Additional Notes - Sale items and promotional products are final sale - Shipping costs are non-refundable unless the error was on my end
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Need Help? If you have questions about your order, email me at gracegritstudio@gmail.com. I’m here to help, and I’m grateful for your support.